I love television. No, really love it. DVR has changed my life (and increased the amount of TV I watch) but because I love television so much, it's always the one thing I splurge the most on and pay the most for (minus my purse addiction). Some people love cooking or sports, I love television and anything television-related. I dream about installing a surround-sound system. That I will outsource for sure.
But it's because of my love of television that my monthly cable bill and the overall cost for cable services really gets a bee in my bonnet. Personally, I think it's highway robbery and the real "fleecing" of America. I live in Chicago, we have winter, I can't go out in -20 degree weather, television is my only salvation!
I bring this up because today I called RCN (local Chicago cable supplier) about trying to rebundle my services to lower my bill. I like my service (overall), but I can't handle paying $110+ a month for cable and Internet. Mentally, it's the number sticker-shock that kills me. So I was hoping RCN would see what a great customer I am and help me out here to lower my bill by $20-30.
Nope. After 20 minutes on the phone (multi-tasking and editing some work documents), the best Bucko (who I will refer to my customer service rep as) says is, "sorry, we can't do anything for you." As an customer-service-savvy person, I refuse to accept that. So I ask Bucko what deals they do have going right now to see if I can take advantage of something at least to ease the pain on my wallet.
Here is a snippet of our conversation:
Bucko: "Well I could give you a month of free HBO"
Me: "That's great, but I'm really interested in deals that will reduce my bill, I really have enough television to watch already"
Bucko: "Oh well, I could give you HBO so that you feel better about your bill."
Trust me Bucko, if only that would actually help.
In the end, my bill went down by $15 for six months. I guess it could be worse, but come June 15, I'm calling again about cable deals. I refuse to back down!
Now it's time to geek out and watch the Office finale in HD. HD is another great thing about television I can't get enough of.